SMS Terms & Conditions

Wayline operates an SMS program to provide customer support for the property management companies we serve. Residents, tenants, and property owners can call or text our support line at (833) 884-4357 for help. We use SMS to respond to and follow up on requests that people initiate with us — for example, confirming a maintenance request or scheduling a callback. Messaging is one-to-one and conversational. We do not send marketing or promotional messages.

You consent to receive SMS messages from Wayline by calling or texting our support line at (833) 884-4357, or by providing your mobile number when you contact us. After you reach out, we may reply by SMS to assist you with your request. Messages are sent only in response to requests you initiate with us. Consent to receive SMS messages is not a condition of purchasing any goods or services.

Message frequency varies and depends on your interactions with us (for example, replies to a support request you started).

Message and data rates may apply, depending on your mobile carrier and plan.

You can opt out at any time by replying STOP to any message from us. After you reply STOP, we will send one confirmation message and will not send further SMS messages unless you opt in again.

For help, reply HELP to any message, or contact us at support@wayline.com / (833) 884-4357.